FREQUENTLY ASKED QUESTIONS 

 

WHAT ARE THE MINIMUMS?

Our minimum order quantity is 20 units per design for Screen Printing & Embroidery. 

CAN I SEE SAMPLES OF YOUR WORK?

Yes, we update our Instagram with our latest work. However, you can also see physical samples in our studio in Marrickville.

To arrange a visit, please contact us to make an appointment.

CAN YOU MAKE A SAMPLE?

Yes, we can make a pre-production sample. Sampling is at a higher cost per unit than production, and includes screen set up fees or embroidery digitising fees. 

WHAT IS YOUR TURNAROUND TIME?

Our turnaround time is roughly 2 weeks once the artwork has been approved. If you have a deadline, let us know and we will try out best to meet it.

CAN YOU SOURCE GARMENTS?

Yes, we supply garments for most of our clients. We work with lots of international and local based suppliers. 

CAN I SUPPLY MY OWN GARMENTS?

Yes, you can supply your own garments as long as they are new and unwashed. Garments need to be labelled, arranged according to size and ready for production. When sending your garments to us please reference your invoice number and full name / company. 

due to unpreventable situation during production, mistakes could happen.  please include 3% extra stock when supplying your own garment.

WHAT INK DO YOU PRINT WITH?

We screen print with both Plastisol and water based ink. 

HOW DO I GET A QUOTE?

Please refer to our Get A Quote form, fill in the details and we will get back to you. 

CAN YOU REMOVE LABELS?

Yes, we are able to remove the branded garment labels and sew in your own labels. We also source sew in labels or simple size labels.

WHAT ARTWORK FILES DO I SEND?

Please refer to our Artwork Guide.

HOW CAN I PAY?

We require full payment before production, our bank details are issued on our invoices. 

IS DELIVERY INCLUDED IN THE COST?

No, delivery will be charged on top of your order quote. Please give us notice if you have a deadline to allow time for delivery. 

CAN I COME PICK UP MY ORDER?

Yes, you can come pick up your order, we are located in 22A Cadogan St, Marrickville. 

DO I NEED TO PAY FOR SCREEN SETUP ON REORDERS?

There is no repeat screen setup fees but we do charge to set the machine up for production, it is $30 per order.

We keep your screen for 6 months in our archive, after then we recycle the screen for other jobs.

WHAT CLIENTS HAVE YOU WORKED WITH?

We have worked with lots of brands and individuals from around Australia and the world, Such as Grand Scheme, Last Call, Doomsday Store Melbourne, Local Girl Gang, House Beer L.A, private party, Sunday Hardware, Pelvis, Bow3ry, The Upside, Kippy Skateboards & SLS Australia.